SUBMIT
SHIP
- Print out the packing slip and fill in the requested information.
- Print the return shipping label here. The return ID is PR933849.
Please note that shipping items back has a flat fee of $10 that will be deducted from your total credit amount! - Pack up the items you would like to submit to BUYBACK in the SMALLEST package possible. Make sure you include the packing slip.
- Attach the return label to the package and drop it off at your nearest Canada Post location.
DROP-OFF EDMONTON
BUYBACK Curbside Drop-off BUYBACK Drop-off & Shop
WHAT ITEMS ARE NOT ELIGIBLE?
- Items that were a part of our Kickstarter campaign are not eligible for BUYBACK. This includes the Leggings and Athletic One Piece
- Unfortunately, items that were purchased by customers in the United States are not eligible for the BUYBACK Program.
- Any items that are a part of the BASICALLY NUDE collection are not eligible for the BUYBACK Program.
WHAT DO YOU GET?
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For items that can be traced to your account you will get 50% back of the price you paid (minus tax and other discounts).
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For items that cannot be found on your account, you will get back 30% of the retail price of the product.
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The amount will be issued to you as a BUYBACK Credit that can be used on emmydeveaux.shop like a gift card.
The BUYBACK Credit will be emailed to you once the items have been received at our head office and inspected.