CANADIAN CUSTOMERS
To be eligible for a return, your item must be unworn and in the same condition that you received it. It must also be in the original packaging with tags on.
RETURN POLICY ON SPECIALTY BLACK LABEL ITEMS:
Due to the custom nature of these specialty products, our Black Label Items can only be exchanged for other products, no refunds will be provided on Black Label items.
We are thrilled to be able to now offer FREE RETURNS! You will be receiving an extra bag in each one of your packages so that you can return items. You will need to come here and print this shipping label from the link.
RETURN LABEL LINK
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Send returns to
EMMYDEVEAUX
Unit 709
14032 23rd Ave NW
Edmonton, Alberta
T6R 3L6
If you are shipping an item valued over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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US CUSTOMERS
We advise you to contact us first at support@emmydeveaux.com prior to wanting to return any items.
